Fedup with Fedex

Deliver us from our sins, so said the delivery man. When life is moving along without a hitch, trust these guys to sprinkle an overdose of exasperation. There is something called business cards (the paper ones) still used, which my office finally decided to Fedex from the US of A. It is a different story why from US and why it took a couple of months to get around to it, maybe another day).

Now I was blissfully unaware of the catastrophe blooming ahead. One gloomy rainy afternoon, I get a call from a Noida number. Hello madam, your package has been received; is it for official or personal use? I really have no idea, I confessed. So, the guy rattled off a big number. Now numbers are numbers, that specific sequence did not, in my mind, create any spark of enlightenment. He carried on, unaware of my distress, you need to submit, your id proof and address proof and. Hold on, send me a mail, I pleaded and spelled out my email id to him slowly.

He didn’t, however, send an email. Couple of hours later, I get another call from the same number. Madam, your package, parroted the number, and before he could complete, I reminded him gently of my email id and please, can he send me details over email- and again gave him the spelling slowly just hoping he would get it right.

Of course, I get a call for the third time that day, and trust me, I managed to keep my patience and gave the same details all over again. I counted 100 backwards, did not lose my cool. End of day 1. Still no emails. Am I so obfuscated? Is it me or is it Fedex? I mean how difficult can it be to send an email.

Next morning, I got up with greens (as compared to the Monday blues) (yeah, bad joke, I know). And I got The Call. Since all paths to tranquility failed, I was so ready to be upset. Why can’t you get it into your heads that.. and the half-wit interrupted- madam, are we talking about the same package? That stumped me. Dutifully he repeated the numbers again. Yes, it is the SAME blasted package. Madam, see na, I am calling from a different department. What? Are you IRS?? I asked with trepidation. No madam, KYC department of Fedex. Really? So, I gave the details yesterday, use it and send me a bloody email. No madam, he was pretty calm, we don’t share information between departments, confidentiality you know!!! He said with a strong overbearing attitude. Seriously, given that you have my package, my phone number, my company details, what confidentiality is being violated by email id?? But then argument would have just resulted in a headache, so I gave him once again, my email id, to get some peace of mind.

First hurdle cleared. I got The Mail. I was ecstatic. I had managed to persuade Fedex to do what they didn’t by default. Wow, I was powerful.

Like expected, they asked for several documents, which I dutifully shared. I wondered, during moments of idle clarity, a deck of business cards, probably would have cost be 150 bucks to print and deliver in India, here I was spending my precious time giving 20 documents to retrieve that! And I am not even counting the cost of printing in Trumpraj and international shipment.

How would the stork know the delivery address? Musing, at least there would be a few storks that had to be bad at their job (babies delivered at wrong home kind). They asked for address proof and I provided the agreement with Regus Biz park, where my office currently is. They blatantly refused to accept it. Madam, we don’t accept “online” agreements, it has to be an agreement approved by the GoI. Digital India, where are thou? I don’t have it, my dear, I explained to the imbecile. I just have this. No madam. Can u give us Telephone bill, Internet bill, Light bill, some damn bill that proves you are a legitimate?  Yeah, company registration, Certificate of Incorporation and Pan Card did not prove that, I guess. No I can’t. Please get it into your head. Everything is in the name of Regus. The guy was staunchly stubborn. we cannot accept it. Notice that now they were sending mail after mail, all they did is just stopped listening. Bhai, please accept online agreement. That is the best I can do. Think about it. There are hundreds of offices that work in this co working space model.

A headache later, I sat down to talk, but they picked up the call fifteen minutes’ post ringing. Explained the whole story with growing impatience. The bell rang but did not ring a bell. Can I talk to your supervisor? Mam, he will tell you the same thing. !@#$, let me talk to him, maybe he isn’t as much a moron as you. After ten more minutes of persuasion, I got the esteemed supervisor on line. As expected, he echoed the same rote line written in his text book. Please understand, I tried negotiation skills now. I can give you in writing that my office is located here. He was puzzled, that clause is out of syllabus. I bribed him that I could write my address on the company letterhead and sign it. Okay. Let me see. I will come back to you. He didn’t know how to deal with this and neither did I!

Couple of hours later, another email, same statement, we don’t accept online agreement. By this time, I was ready to send the package back to US of A. Went home. Cup of tea and a Crocin later, I had a brainwave. I sent Fedex the Regus lease registration with the landlord. Lo and behold, they accepted it. Seriously, that document didn’t even have my company name on it. So much so for the process. All they needed was a registered deed, no matter between what parties.

And btw, the most interesting discovery of the episode. Out of curiosity, I opened the lease deed of Regus and saw the owner name “Hrithik Roshan”. Didn’t register. There can be multiple people by that name. Can’t be The Hrithik Roshan. Then I read further “son of Rakesh Roshan”. This can’t be a co-incidence. I scrolled down to the bottom of the page, and the well-known Greek God smiled back even in a photocopied passport size image.  Oh yeah, the building I work in is owned by The Bang Bang guy.

Screen Shot 2017-09-29 at 6.54.49 PM

PS: Even after this long blog, the package did not arrive till three days later and follow up twice because according to them “the business was closed” on a Monday which is not possible. And to think I had such high hopes ever since Castaway.

Advertisements

Gym-nasty

Like I always say, once you enter the fourth decade of mortal existence, life takes on a whole new meaning.  You stop worrying about wearing the most unsuitable clothes and show off creaky venous old knees; you color hair not to hide the white showing through, but to get a brunette look.  And among some of the other weird things I have no wish to expose just yet; I also enrolled myself into a gym.

Yeah, so I did. I can’t fathom what on earth prompted me, after successfully giving it a miss for all of my forty and five years and suddenly here I was, struggling into tights and t-shirt and trying to get rid of my belly fat and other protruding anatomical juxtapositions which don’t look right (yeah, the fat would have looked better a few inches above). I guess too much time on my hands and a desire not to feel totally lethargic and waste yet. So, lo and behold, I was ready to take a swing at things I had not attempted before.

The gym is pretty close to where I stay, so walked over. Went inside to ear blasting music and a plethora of machines all around. I with my weary eyes had to look where I walked else I would be the first to fall flat on a dumbbell thrown carelessly around, or the jutting leg of a legpress. I was given a tour of all the contraptions and re-learnt all the muscle names forgotten in class VIII, triceps and biceps and hamstrings and which one is smaller and larger. I also got an overloaded with names of machines and exercises which I didn’t remember five minutes beyond. I could see several trainers repeating basic math- one, two, three, buck up, back straight and I fondly remembered my PT instructor.

Since I was not put off the place during my first visit, I decided to pay the fees and hoped that would prompt me to continue. Day 1. A baldy instructor confronted – why does everyone I encounter have to be bald?? Gods have something seriously against me. At least my gym instructor could have been a treat to the eyes. Sigh, he isn’t, doesn’t look a hunk from any direction (including upside down), looks more like a soft spoken teacher or a government servant. He started off rattling something in Marathi and I had to stop him mid way through his monologue, Hindi please, or English, I asked doubtfully. Yes madam. Then he started my routine. By the time he finished with me, I was almost dead, all limbs creaking and trembling, wondering whether I needed a stretcher to go home.

In my dotage, the way I exercise is my break time is almost equal to my exercise time. The fun during the breaks while I struggle to get my breath back is to look around and see the blatant display of chiseled torsos and muscular wealth. The day I joined, all the folks turned and glanced at the old woman gone crazy, took one look and disdainfully went back to their routines. So much so for my hotness! At least I can see a hot Dwayne smiling or a desi Hrithik looking at me sideways from the wall, and a surly looking uninspiring female body builder who gives a smirk.

Over a period of time, I learnt to use some of the machines, lift some weights, and perform some basic workout though it pains me to see guys lifting so much weight while I was struggling with the lightest dumbbell. Going overboard and trying extra would cause a “sweet and sour pain” in my glutes for the next two days as my instructor keeps repeating. He hurts my muscles more than my sentiments, and I walk out in a weird gait (resembling a three-legged-walk) since everything was sore, feeling distinctly old and in need for oiling.

Over a period of time, as I interestingly watched the steamy sweaty bodies and listened to Mika screaming “shake that booty” at the top of his voice, I realized there are basically five kinds of creatures infesting the gym.

  • The “hen-pecked-husband” whose wife doesn’t let him sit along with his pot belly in front of the idiot box, and packs him off to get a six pack. Poor harassed fellow, he finds it so tough to slide into most of the machines, which are really designed for human size. Huffing and puffing, his painstaking attempts at lifting weights and then taking half an hour of break with open mouth struggling to breathe in air right in front of the TV.
  • The “self-obsessed-and-proclaimed-hunk” wearing tight shorts who spends fifteen minutes lifting weights making alien guttural sounds and faces and then walks with a forced swagger and spends next fifteen in front of the wall length mirror looking at his jutting muscles from all possible angles and showing (off) to all the trainers around and measuring the micrometer change in his biceps. The mindless body and his gymfies on Instagram and Facebook lives. God save him!
  • The “I-have-time-and-clothes” girl who adorns yoga pants and sports bra (only thing everyone noticed) and something insignificant on top which is completely superfluous, with a ponytail and a mouth that can literally move mountains, and a magnetic personality, pulling all sweaty bodies towards it. With bobbing boobs and behind as she treads the mill, all trainers (including mine) fall all over themselves to train her and look at her with gaping mouths and rising heart rate.
  • The “exceptionally athletic Superman” who is actually focused on just building muscles and totally oblivious to the rest of the world around him. The guy who pushes every machine to its limits and cribs that they were not strong enough, and who spends daily 2-3 hours just exercising. And the walk, reeking of self confidence! But I wonder, he is already there, then why make the rest of us all look and feel nobodies.
  • The “aiming-to-impress-girlfriend” sweaty smelly thin fellow, the pea-brained nincompoop who wants to build brawns and not brains, with silky hair, big phone and glares and thin spidery legs, squatting away to glory, face straining hard to avoid the gaseous excretions towards his fellow folks.

Ideally I should qualify myself into a sixth category, who last squat was only during the last Indian style loo visit, but then being a unique specimen, I am not sure there are many like me around. In the past year, I have started enjoying the one hour stint at the gym every day (well, almost). And my top three reasons of visiting the same place regularly happen to be

  • After working out, I don’t feel guilty about not working out and the cake tastes so much better, especially with the icing (and I wonder why I am still putting on weight?)
  • That hot dapper who always comes in at the same time and is a temptation of magnificent proportions.
  • Enjoying my favorite mind exercise of judging and categorizing people.